Upon receipt of files, our specialized team handles the amicable phase using a differentiated and optimized approach:
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Immediate contact with the debtor
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Graduated, targeted, and individualized follow-ups
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Early identification of cases requiring judicial action
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Structured monitoring to maximize recovery while preserving business relationships
Our ARPEGE tool enables predefined recovery scenarios combining: Human actions (outbound calls), Automated actions (emails, SMS).
At any time, cases can be switched to full manual treatment for a fully customized human approach.
This technology accelerates collections while reducing back-office workload and allows segmentation by:
The objective is to guide debtors back toward payment through multichannel actions and constructive dialogue.
Actions over a 30-day period are progressive and calibrated to intensify payment dynamics while maintaining a respectful approach.
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Our experts will respond within 24 hours to offer you a solution tailored to your needs.
